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Terms & Conditions

Before placing your order with us you are attesting that you have read and agreed to the following terms and conditions, and have reviewed and accepted the privacy information.

Most orders are processed during the first 48 business hours, however we request that you allow up to five business days during busy times.

Return Items:

Items are accepted within 14 days of receipt (as recorded by the carrier, UPS - or any other carrier). Please open and inspect your merchandise immediately upon receipt. To return an item, you must call our customer service department (636-544-7299) and get a Return Authorization number. Return shipping is the responsibility of the customer. You will be refunded your money on receipt of the merchandise or exchanged, as indicated at the time you call for the Return Authorization number.

Damaged goods are handled through the customer service department as well. Please call as you would for a return at 636-544-7299.

We hope your purchase is always free of returns or exchanges but in the event that it does require an exchange or return, we will be happy to handle it for you without a hassle.

Supply and Back Orders:

XSource constantly works to process all orders as soon as they are received. It is possible that we could run out of stock on a specific item(s). Should this occur, we will not backorder the item, but rather deduct it from your order.

Privacy Policy

We respect and are committed to protecting your privacy. That is why we have adopted this Privacy Policy. All information gathered by XSource is used only for the purpose of fulfilling your order or contacting you regarding your order. At no time do we sell, give, disseminate or distribute any of our customer's information. This information is kept confidential and only accessed by authorized XSource employees.

Your Consent To This Agreement

By using the XSource online store, MyHomeStore, you consent to the collection and use of information by XSource as specified above. We reserve the right to modify this policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect and how it is being used.
Last Updated: 17 Nov 2007 11:26:35 PST home  |  about  |  terms  |  contact
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